Support

How can we help?

Questions, feedback, bug reports, or account help — the Lynal team reads every message. Reach us by email and we'll get back to you.

Contact

Email our team

The fastest way to reach us. We typically reply within 1–2 business days.

When you write in, it helps to include your account email, your device and OS version, and a short description of what happened.

Export your data: Settings → Download my data for a machine-readable export.
Delete your account: Settings → Delete account deletes your account, your data in our database, and your uploaded files (see the Privacy Policy for what our processors retain).
Trouble signing in? Use Forgot password in the app, or the same sign-in method you used (Sign in with Apple or Google). Support will never change your email address or credentials on request alone; recovery is always confirmed through the email address on your account.

Manage or cancel: Settings → Subscription → Manage, or your Apple / Google account settings.
Restore purchases: Settings → Subscription → Restore purchases.
Refunds are handled by Apple or Google under their policies.

Turn AI on or off: Settings → Lyli → AI analysis. When off, nothing is sent for background analysis.
Lyli is a coaching feature — not medical, mental-health, or financial advice. See our Terms.

Notifications: adjust any time in Settings or at the OS level.
Your privacy: what we collect and the controls you have are detailed in our Privacy Policy.

Lynal is operated by Nile Productivity LLC (Texas, USA).