Support
How can we help?
Questions, feedback, bug reports, or account help — the Lynal team reads every message. Reach us by email and we'll get back to you.
Contact
Email our team
The fastest way to reach us. We typically reply within 1–2 business days.
support@lynal.appWhen you write in, it helps to include your account email, your device and OS version, and a short description of what happened.
Quick help
Account & your data
- Export your data: Settings → Download my data for a complete, machine-readable export.
- Delete your account: Settings → Delete account permanently removes your account and all associated data.
- Trouble signing in? Email us and we'll help you recover access.
Subscriptions & billing
- Manage or cancel: Settings → Subscription → Manage, or your Apple / Google account settings.
- Restore purchases: Settings → Subscription → Restore purchases.
- Refunds are handled by Apple or Google under their policies.
Lyli & AI analysis
- Turn AI on or off: Settings → Lyli → AI analysis. When off, nothing is sent for background analysis.
- Lyli is a coaching feature — not medical, mental-health, or financial advice. See our Terms.
Notifications & privacy
- Notifications: adjust any time in Settings or at the OS level.
- Your privacy: what we collect and the controls you have are detailed in our Privacy Policy.
Looking for our policies? Privacy Policy · Terms of Service
Lynal is operated by Nile Productivity LLC (Texas, USA).